![]() ![]() This number should be written on the package and any paperwork you are including. You must have a return authorization number before sending back your item. Call 1-88 Monday to Friday 10:00 am to 7:00 pm MST to receive instructions on returning your item. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or account credit within 14 days of receipt of your purchase. We are dedicated to customer satisfaction. ![]() See our Returns section for full details.Returns & Exchanges How do I exchange my purchase? Just complete the returns form included with your parcel (or download a copy by clicking here), choose the returns option that applies, and pop it back in the post. If your dancewear is not quite what you were looking for you can return any unworn goods for an exchange or refund, within 30 days. Please note that all unsuitable unworn items purchased as Christmas gifts throughout November & December will benefit from an extended returns date of Monday 16.01.23. ** Christmas Returns – Extended Return Dates ** See our Delivery Terms & Conditions for full details ![]() Please contact us on or call 03 should your destination country not be available at the checkout. Should orders exceed these limits a member of the customer services team will contact you to discuss your options. Please email or call 03 for any European delivery related queries or orders with a value greater than 150.00€ - you will be unable to progress beyond the checkout if your basket value is beyond this limit.įor destinations outside of Europe the weight limit is 2.5kg. Shipping costs are shown at the checkout.ĭue to Brexit, the maximum online order value for all EU countries (excluding Ireland) is 150.00€ (excluding shipping & VAT) due to IOSS rules. Please note that the maximum weight limit for European destinations is 20kg. Delivery may be attempted between 8am and 6pm and requires a signature from the recipient.Īll online orders for EU countries are shipped DDP (duty paid), ensuring that your checkout price is your final price, and you will NOT incur additional customs/VAT charges once they reach your destination country.Įuropean delivery destinations from 2-3 working days (excluding possible customs delays). UK Tracked Saturday Delivery £10.95 - Parcel Force Mainland UK only traceable delivery serviceĪpplies to orders received before 3pm on a Friday. *Please note that this service takes 48-72 hours to the Scottish Highlands & Islands and Northern Ireland. Please note that orders placed after 3pm on a Friday will not be despatched until the following Monday for a Tuesday delivery. Delivery may be attempted between 8am and 6pm and requires a signature from the recipient. Guaranteed next working day delivery (Mon-Fri). UK Next Working Day £6.95 - Parcel Force Monday to Friday 24 Hour* traceable delivery serviceĪpplies to in stock orders received before 3pm. Please note, this is not a guaranteed service. Royal Mail aim to deliver the next working day – no signature required. ![]() We are temporarily unable to guarantee delivery times around these dates, and apologise for any inconvenience this may cause. Please note that due to ongoing Royal Mail & Parcelforce's ongoing industrial action, deliveries may be delayed. Please note our offices are closed during this period. Orders placed after 15:00 on the 29.12.22 will be despatched on 03.01.23 Orders placed after 15:00 on the 22.12.22 will be despatched on 29.12.22 ![]()
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